Sales Policy | Preotis – Modern Camping Gear with Style

At Preotis, we are dedicated to providing a seamless shopping experience for customers purchasing our modern camping gear with stylish designs. Our sales policy ensures transparency and customer satisfaction at every step of your purchase. Below are the detailed terms:


1. Order Processing

  • Processing Time: All orders are processed within 1-2 business days.
  • Order Confirmation: Once your order is placed, you will receive a confirmation email with details of your purchase and a tracking number once the product has been shipped.
  • Secure Packaging: We ensure all products are carefully packaged to prevent damage during transit.

2. Payment Methods

  • We accept a wide range of secure payment options, including major credit cards, PayPal, and other online payment methods.
  • Your payment details are encrypted and securely processed, ensuring your privacy and security.

3. Shipping and Delivery

  • Shipping Area: We ship nationwide, offering both standard and expedited delivery options.
  • Shipping Costs: Calculated based on the weight of the items and the destination address.
  • Delivery Time: Most orders are delivered within 3-7 business days, depending on the location.

4. Product Availability

  • We strive to keep all listed products in stock. In rare cases of an out-of-stock item, customers will be notified promptly and given the option to backorder or choose an alternative product.
  • Preotis reserves the right to adjust product availability without prior notice.

5. Return and Refund Policy

  • If you are not satisfied with your purchase, you can request a return or exchange within 30 days of receipt.
  • Return Conditions:
    • Products must be unused, in their original condition, and include all packaging and accessories.
    • A receipt or proof of purchase is required.
  • For more details, please refer to our Return and Refund Policy.

6. Warranty Information

  • Our camping gear and stylish accessories come with a manufacturer’s warranty, ensuring quality and durability.
  • Warranty periods vary by product, with detailed information included in the product packaging.

7. Customer Support

  • Our dedicated customer support team is here to assist you with any questions or concerns.
  • Contact Us: